Privacy Policy

Last updated: [Month Day, Year]

At Candleso™ (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from candleso.com (the “Site”).

By using our Site, you agree to the practices described below.


Information We Collect

When you visit or interact with Candleso™, we may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by third-party providers)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Site

  • Cookies and similar tracking technologies


How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about purchases, updates, or support requests

  • Improve our website, products, and customer experience

  • Send marketing emails or promotions (you can opt out anytime)

  • Prevent fraud and ensure site security


Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with trusted third parties who help us operate our business, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Email and marketing platforms

  • Website analytics providers

These partners are required to protect your information and use it only as necessary to provide their services.


Cookies & Tracking Technologies

Candleso™ uses cookies to:

  • Remember your preferences

  • Improve site performance

  • Understand how visitors use our Site

You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.


Email Communications

By providing your email address, you agree to receive emails from Candleso™ related to:

  • Orders and shipping updates

  • Promotions, new products, and special offers

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email.


Data Security

We take reasonable precautions to protect your personal information.
All payment transactions are encrypted and processed through secure, industry-standard providers.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.


Children’s Privacy

Candleso™ does not knowingly collect personal information from children under the age of 13.
If we learn that such data has been collected, we will delete it promptly.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with a revised “Last updated” date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 support@candleso.com